Privacy Policy

Introduction

On Site Global Solutions, L.L.C. ("Onsite Global," "we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

By accessing or using our website and services, you agree to the terms of this Privacy Policy. If you do not agree with our policies and practices, please do not use our website or services.

Information We Collect

We collect information that you provide directly to us, such as when you fill out our contact form, request information, subscribe to communications, or communicate with us. This may include:

• Personal identifiers (name, email address, phone number, mailing address)
• Professional information (job title, organization name, department)
• Account credentials (if you create an account with us)
• Communications and correspondence you send to us
• Any other information you choose to share

We also automatically collect certain information when you visit our website, including your IP address, browser type, operating system, referring URLs, pages viewed, links clicked, and other usage information. We may use cookies, web beacons, and similar technologies to collect this information.

How We Use Your Information

We use the information we collect for various business and operational purposes, including to:

• Respond to your inquiries and provide customer support
• Deliver our services and fulfill contractual obligations
• Communicate with you about our offerings, updates, and events
• Process transactions and send related information
• Improve our website, products, and services
• Personalize your experience and deliver relevant content
• Monitor and analyze usage trends and preferences
• Detect, investigate, and prevent fraudulent transactions and other illegal activities
• Comply with legal obligations and protect our rights

We do not sell your personal information to third parties.

Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), our legal basis for collecting and using your personal information depends on the information concerned and the context in which we collect it. We typically process your personal information based on:

• Your consent, which you may withdraw at any time
• The performance of a contract with you
• Our legitimate business interests, provided they are not overridden by your rights
• Compliance with legal obligations

Information Sharing and Disclosure

We may share your information with the following categories of recipients:

• Service Providers: Third-party vendors, consultants, and other service providers who perform services on our behalf, such as hosting, data analytics, customer service, email delivery, and marketing. These providers are contractually obligated to protect your information.
• Business Transfers: In connection with a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of the transaction.
• Legal Requirements: We may disclose your information if required by law, regulation, legal process, or governmental request, or to protect our rights, property, or safety, or that of our users or the public.
• With Your Consent: We may share your information with third parties when you have given us your consent to do so.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, access controls, secure network configurations, and regular security assessments.

However, no method of transmission over the internet or electronic storage is completely secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Cookies and Similar Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities and preferences. Cookies are small data files stored on your device that help us improve your experience, understand how our website is used, and deliver relevant content.

Types of cookies we may use include:

• Essential Cookies: Necessary for the website to function properly
• Analytics Cookies: Help us understand how visitors interact with our website
• Functionality Cookies: Enable enhanced functionality and personalization
• Marketing Cookies: Used to deliver relevant advertisements and measure their effectiveness

You can set your browser to refuse all or some cookies, or to alert you when cookies are being sent. However, if you disable or refuse cookies, some features of our website may not function properly.

Third-Party Links

Our website may contain links to third-party websites, services, or applications that are not operated by us. This Privacy Policy does not apply to those third-party sites. We are not responsible for the privacy practices or content of third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which we collected it, including to satisfy legal, accounting, or reporting requirements, or to resolve disputes and enforce our agreements. When we no longer need your personal information, we will securely delete or anonymize it in accordance with applicable law.

Children's Privacy

Our website and services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete that information.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• Access: Request a copy of the personal information we hold about you
• Correction: Request that we correct inaccurate or incomplete information
• Deletion: Request that we delete your personal information in certain circumstances
• Restriction: Request that we restrict the processing of your information
• Portability: Request a copy of your data in a structured, machine-readable format
• Objection: Object to our processing of your personal information based on legitimate interests
• Withdraw Consent: Withdraw your consent at any time where we rely on consent to process your information

To exercise these rights, please contact us using the information provided below. We will respond to your request within the timeframe required by applicable law.

Do Not Track Signals

Some browsers offer a "Do Not Track" (DNT) feature that signals to websites you visit that you do not want your online activity tracked. Our website does not currently respond to DNT signals. However, you may opt out of certain tracking activities by adjusting your browser settings or using the opt-out mechanisms described in this policy.

International Data Transfers

We are based in the United States, and your information may be transferred to, stored, and processed in the United States or other countries where our service providers operate. These countries may have data protection laws that differ from those in your jurisdiction. By using our website and services, you consent to the transfer of your information to countries outside your country of residence.

When we transfer personal information from the EEA or other regions with data protection laws to countries without adequate protection, we use appropriate safeguards such as standard contractual clauses approved by the European Commission.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or for other operational reasons. When we make material changes, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

Your continued use of our website and services after any changes to this Privacy Policy constitutes your acceptance of the updated policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

On Site Global Solutions, L.L.C.
Email: hello@onsite-global.com